Here you will find links on how to setup your connection for the first time, how to check your email settings, how to test your email, ADSL and dial-up settings, and our hours of support.
Need Help?
If you need a hand setting up or have a technical question, call our knowledgeable and friendly local Help Desk staff.
| Freephone | 0800 STINGER / 0800 784 6437 |
| This email address is being protected from spambots. You need JavaScript enabled to view it. | |
| After Hours Support | 5pm to 10pm Monday to Friday 9am to 7pm Saturdays & Public Holidays |
| After Hours Support Charges | Phone Support: $10.00 + GST for the first 5 minutes thereafter $1.00 + GST per minute On Site Call Outs: Minimum call out charge $120.00 + GST plus a minimum hourly rate of $120.00 + GST Normal travel charges apply |
WASP Email Settings
| Incoming mail (POP3) server | mail.waspnet.co.nz |
| Outgoing mail (SMTP) server | mail.waspnet.co.nz |
| POP3 SSL Port (if required) | 995 |
| SMTP SSL Port (if required) | 465 |
| IMAP Port | 143 |
| IMAP SSL Port (if required) | 993 |
WASP Broadband Settings
| Login | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| PPP Setiing | PPP over ATM, VCMUX encapsulation |
| VPI Setting | 0 |
| VCI Setting | 100 |
| Authentication | PAP |
| Primary DNS | dns1.waspnet.co.nz or 118.67.192.1 |
| Secondary DNS | dns2.waspnet.co.nz or 118.67.193.1 |
WASP Dialup Setttings
| Username | Username (email without @waspnet.co.nz) |
| Nationwide Dialup Number | 0867 44642 |
